PHOTOGRAPHER’S PORTAL
Welcome to our newly upgraded central resource hub catered specifically for photographers! We're excited to unveil this comprehensive portal as your go-to source for everything related to photography editing, delivering, enhancing, and more. Our aim is to boost efficiency, improve organization, and foster collaboration by gathering essential tools and information in one convenient location.
This portal will receive regular updates to ensure you have access to the latest and most relevant resources, keeping you at the forefront of creativity and innovation in photography. Let's embark on this journey together, empowering our team of photographers to create and deliver exceptional visual content like never before!
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Upon onboarding, you will be assigned an access code to enter the studio.
The studio is accessible for gear pickup, drop-off, and any other work-related activities.
Studio Access:
Use your assigned code to enter the studio.
Ensure you follow all studio protocols and respect the equipment and workspace.
If you encounter any issues with access, contact a team member immediately for assistance.
Having your access code and understanding the studio protocols will help maintain smooth operations and security.
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Talent Development Meeting Link (First Wednesday of Every Month 11:30am EST)
Town Hall Meeting Link (Every Wednesday at 11am EST) This meeting is optional, but attending is encouraged to receive weekly updates on the company's developments.
Per MMC agreements, all team members are required to attend our MMC meetings. Attendance is mandatory for the monthly meeting held once a month for all shooters. These meetings are essential for staying updated on company policies, procedures, and any new developments.
Meeting Requirements:
Monthly Meetings: Mandatory for all shooters, held once a month.
Additional Meetings: May be scheduled as needed and will require your attendance.
Regular attendance at these meetings ensures that everyone is aligned and informed, contributing to the overall success and professionalism of the team. Please note that attendance will also be considered when grading the tier systems. Talent Development Meeting Link (First Wednesday of Every Month 11:30am EST)
Town Hall Meeting Link (Every Wednesday at 11am EST) This meeting is optional, but attending is encouraged to receive weekly updates on the company's developments.
Per MMC agreements, all team members are required to attend our MMC meetings. Attendance is mandatory for the monthly meeting held once a month for all shooters. These meetings are essential for staying updated on company policies, procedures, and any new developments.
Meeting Requirements:
Monthly Meetings: Mandatory for all shooters, held once a month.
Additional Meetings: May be scheduled as needed and will require your attendance.
Regular attendance at these meetings ensures that everyone is aligned and informed, contributing to the overall success and professionalism of the team. Please note that attendance will also be considered when grading the tier systems.
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Use this link to set up a time to confirm all weddings you are planning to shoot for the quarter:
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If you need to adjust your schedule, please follow the appropriate steps to ensure a smooth transition. If you are looking to drop a wedding, it is your responsibility to find coverage for your assignment. Once you have secured someone to take your place, please complete the scheduling adjustment form linked below. This will help us update our records and ensure that couples are informed about their shooter in a timely manner:
To email all photographers, use this group email:
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Timelines are an integral part of any successful shoot, and weddings are no different. Our timelines are sent out the Monday before the wedding via email and in a group message.
Expectations:
Review the timeline promptly upon receipt.
Address any questions and team logistics within the first 24 hours.
Avoid last-minute clarifications or changes the day before or the morning of the event.
Timely review and communication ensure smooth coordination and a successful shoot.
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Move Mountains Co maintains a strict and professional dress code to ensure that our team presents a cohesive and polished image, consistent with the high-end and upscale venues we serve. Adherence to the dress code is mandatory, with a zero-tolerance policy in place.
Female Example
Move Mountains Co maintains a strict and professional dress code to ensure that our team presents a cohesive and polished image, consistent with the high-end and upscale venues we serve. Adherence to the dress code is mandatory, with a zero-tolerance policy in place. -
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Click above for our Shooter Field Guide. This comprehensive guide covers all MMC standards, detailing our shot list for wedding days and providing step-by-step instructions on how to execute each shot.
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For an in-depth, step-by-step breakdown of the importing process, please refer to our detailed guide here. This guide covers everything you need to know to complete the import process smoothly and efficiently.
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At any point, you can request a tier assessment if you believe you have progressed and qualify for the next stage as an MMC shooter. To initiate this process, fill out the prescreen questionnaire, and a team member will reach out to you.
If you need to view the tier program slides, you can do so here.
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Professional Conduct, Boundaries & Safety Policy
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We are a high-performance, high-character team. Our culture is built on respect, professionalism, and personal responsibility.
Treat every team member with courtesy, dignity, and respect.
Jokes or comments involving gender, sexuality, physical appearance, race, or personal relationships are off limits.
Flirting, romantic advances, or sexual comments toward team members — on or off the job — are prohibited.
Keep conversations and physical contact professional at ALL times.
If someone says a comment or behavior made them uncomfortable, we listen, own it, and adjust immediately.
Bottom line: We are here to serve our clients and represent the brand.
Professional first. Always. -
You may encounter guests who are overly friendly, drunk, or crossing personal boundaries.
You are never expected to tolerate inappropriate behavior from a guest, groomsman, bridesmaid, or anyone on-site.Examples of inappropriate behavior:
Sexual comments or jokes
Unwanted touching (hand on back, shoulder rubs, grabbing gear, blocking your path)
Drunk / aggressive behavior
Requests that cross personal boundaries (“Come take a shot with us,” etc.)
If something feels off, it is off.
You have the right to remove yourself from any uncomfortable situation immediately.How to respond (Script):
“I’m here working, please do not touch me or my equipment.”
“That comment is inappropriate. I need you to stop.”If it continues → escalate to the planner on-site or call your manager.
“We need you to handle this. A guest is behaving inappropriately toward our staff.”
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Our client contract states:
If a guest or vendor is acting inappropriately OR your safety is compromised,
you may stop coverage and leave the event.The couple remains responsible for full payment.
Management will back your decision — no questions asked.
You are not alone, and you are not expected to “push through it.”
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No retaliation for reporting concerns.
No punishment for calling out inappropriate behavior.
Your safety comes before photos or footage.
If something happens:
Report it immediately to Yan or Sean.
Document what happened (name, location, brief summary).
We would rather lose a client than allow a team member to feel unsafe.
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We are professional, not personal
We set boundaries with confidence We escalate instead of tolerate
No touching, flirting, or suggestive comments — internally or externally
FAQ
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What should I do if my access code isn’t working?
If your access code isn’t working or you have trouble entering the studio, contact a team member immediately for assistance.
Can I share my access code with someone else?
No, access codes are assigned to individuals for security reasons. Do not share your access code with anyone else to help maintain studio security.
Are team outings organized, and can I join?
Absolutely! You are all invited to our team outings. Let us know if you’d like to join—we encourage everyone to participate for team-building opportunities.What should I do if my access code isn’t working?
If your access code isn’t working or you have trouble entering the studio, contact a team member immediately for assistance.
Can I share my access code with someone else?
No, access codes are assigned to individuals for security reasons. Do not share your access code with anyone else to help maintain studio security.
Are team outings organized, and can I join?
Absolutely! You are all invited to our team outings. Let us know if you’d like to join—we encourage everyone to participate for team-building opportunities
How do I invoice for mileage?
You can bill 0.56 cents per mile after the first 120 miles (roundtrip) from our Providence location.
What times do I invoice for?
Bill for the contracted time only. This is the time the couple has booked us for. For example, if the couple has contracted us for 8 hours from 12 PM to 8 PM, you bill for those hours regardless of early arrival for gear pickup or event setup. Billable time starts and ends according to the scheduled shooting time, not your return to the studio or other activities
When and how do I get a tier assessment?
Tier assessments can be scheduled at any point throughout the year. Use the link found in this portal to schedule a time for an assessment. First, submit the prescreen questionnaire, and a manager will reach out to determine whether an assessment is necessary
Do I need insurance?
Yes, insurance is mandatory for all shooters at Move Mountains Co. It protects you, your equipment, and the company from potential liabilities and unforeseen events. Having insurance ensures that you are covered in case of accidents, equipment damage, or other incidents that may occur during a shoot
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What happens if I do not follow the dress code?
The dress code is strictly enforced with a zero-tolerance policy. Non-compliance may lead to immediate disciplinary action, up to and including termination of employmen
Do I have to complete the fit check on my intake?
Yes, A head to toe fit check is required for all shooters
Can I wear casual or business-casual clothing if it’s black?
No, the dress code specifically requires professional black attire. Clothing should reflect a formal, polished look and be free from casual elements like sneakers or overly casual styles
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What should I do if I have questions about the intake process or need clarification?
If you have questions or need clarification about the intake process, consult the detailed guide provided or reach out to a team member for assistance. It’s important to ensure you fully understand the requirements
Who is responsible for the event photos and files during the importing process?
As the primary shooter, you are responsible for ensuring that all event photos and files, including that from your second shooter’s cards, are uploaded correctly during the importing process
What happens if I don’t submit my intakes on time?
Failing to submit your intakes on time can lead to delays in processing of payment and may affect your accountability and performance evaluations. It’s essential to submit them promptly night of the event
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What should I do if I need to adjust my schedule?
If you need to adjust your schedule, use the linked scheduling adjustment form. For weddings, it's your responsibility to find a replacement if you're dropping an assignment
What should I do if I have a question about the timeline close to the event?
It’s best to address any questions or concerns about the timeline within 24 hours of receiving it. Avoid raising issues the day before or the morning of the event to ensure smooth coordination and avoid last-minute disruptions
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Are meetings mandatory?
Yes, meetings are required. Your attendance will be tracked and measured against the number of meetings you've missed since onboarding, and this will influence your tier score.
What’s the proper zoom etiquette?
Please join the Zoom link at least 5 minutes before the meeting starts. Make sure your camera is on, and dress in creative casual attire. It’s important to stay interactive and engaged with ideas and energy throughout the meeting.
Can I use my phone for Zoom meetings?
No, it’s recommended that you don’t use your phone for Zoom meetings as it appears unprofessional. Please join from a computer or laptop to maintain professionalism.
What if I'm going to miss a team meeting?
If you are planning on missing a meeting, please let your team leader know beforehand and provide reasoning. Please be advised that this will affect your tier score for evaluation.Are meetings mandatory?
Yes, meetings are required. Your attendance will be tracked and measured against the number of meetings you've missed since onboarding, and this will influence your tier score.
What’s the proper zoom etiquette?
Please join the Zoom link at least 5 minutes before the meeting starts. Make sure your camera is on, and dress in creative casual attire. It’s important to stay interactive and engaged with ideas and energy throughout the meeting.
Can I use my phone for Zoom meetings?
No, it’s recommended that you don’t use your phone for Zoom meetings as it appears unprofessional. Please join from a computer or laptop to maintain professionalism.
What if I'm going to miss a team meeting?
If you are planning on missing a meeting, please let your team leader know beforehand and provide reasoning. Please be advised that this will affect your tier score for evaluation.